Privacy Policy
Last Updated: August 19, 2026
At Shanu IT works, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit or use https://shanuitworks.ae/ or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping and delivery address
- Account information
- Order and purchase details
- Payment and transaction information
- Information you provide when contacting our customer support
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Processing and fulfilling your orders
- Delivering products to you
- Processing and verifying payments
- Managing your customer account
- Communicating with you about your orders
- Responding to customer inquiries and support requests
- Providing information about products and services
- Improving our website, products, and customer experience
- Preventing fraud, unauthorized transactions, and misuse of our website
- Maintaining business and transaction records
- Complying with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
We may receive information necessary to confirm and manage your payment or transaction. Payment information may also be processed directly by the relevant payment gateway or financial service provider according to its own privacy policy and security practices.
We do not intentionally store complete payment card credentials on our website servers unless required and permitted for the operation of the relevant payment service.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and provide essential website functionality.
Cookies may be used to:
- Keep you signed in
- Remember shopping cart information
- Remember website preferences
- Improve website performance
- Understand how visitors use our website
- Support website security
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of the website.
5. How We Share Your Information
We may share necessary information with trusted third parties when required to operate our business and provide services to you.
These may include:
- Payment gateway providers
- Courier and delivery companies
- Website hosting and technical service providers
- IT and security service providers
- Professional service providers
- Government or regulatory authorities where required by law
We do not sell or rent your personal information to third parties for their independent marketing purposes.
6. Delivery Information
When you place an order, we may provide necessary information, such as your name, phone number, and delivery address, to our courier or delivery partners.
This information is used solely for purposes such as processing, shipping, and delivering your order.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as reasonably necessary for legitimate business purposes, including:
- Processing orders and transactions
- Maintaining customer records
- Accounting and financial records
- Resolving disputes
- Preventing fraud
- Meeting legal and regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
9. Third-Party Websites
Our website may contain links to third-party websites, payment services, manufacturers, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
11. Your Privacy Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of certain personal information that we hold about you.
If you have a privacy-related request or concern, please contact us using the contact information provided below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, services, or applicable legal requirements.
Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
We encourage you to review this page periodically for the latest information about our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Shanu IT Works
Website: https://shanuitworks.ae
Email: shamimaslam6877@gmail.com
Phone: +92 304 9645643
Address: Office no. 7 Sher e. Rabbbani street nawabanad Wah Cantt