Last Updated: August 19, 2026
Welcome to Shanu IT Works (Private) Limited and https://shanuitworks.ae
These Terms & Conditions govern your access to and use of our website and the purchase of electronics, computer products, accessories, and related products available through our website.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. About Our Business
[Company Name] operates an online business providing electronics, computer-related products, accessories, and related goods to customers.
All products offered through our website are subject to availability.
2. Use of Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our website or systems
- Interfere with the security or operation of the website
- Upload malicious software or harmful code
- Use automated systems to improperly access or collect website information
- Provide false or misleading information when placing an order
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.
However:
- Product images may vary slightly from the actual product.
- Product specifications may change according to the manufacturer.
- Colors may appear differently depending on your device or screen.
- Availability may change without prior notice.
- We may correct errors or inaccuracies on the website when identified.
4. Product Availability
All products are subject to availability.
Adding a product to your shopping cart does not necessarily guarantee that the product will remain available until the order is completed.
If a product becomes unavailable after an order is placed, we may contact you regarding the available options, including cancellation or replacement where appropriate.
5. Prices
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, including errors caused by technical or system issues.
If an order has been placed with an incorrect price, we may contact you before processing the order. You may be given the option to confirm the corrected price or cancel the order.
Any applicable taxes, delivery charges, or other fees will be communicated during the ordering process where applicable.
6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to:
- Accept or reject an order
- Cancel an order
- Limit quantities
- Request additional information
- Verify customer or payment information
We may cancel an order where there is a pricing error, product availability issue, suspected fraud, or other legitimate business reason.
7. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes:
- Correct name
- Valid phone number
- Correct email address
- Complete delivery address
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
8. Payment
We may offer different payment methods depending on availability, including online payment methods and other payment options displayed during checkout.
Payment transactions may be processed through third-party payment providers.
You agree to provide valid and accurate payment information when required.
We reserve the right to verify transactions and may cancel orders where a payment is declined, cannot be verified, or is suspected to be fraudulent.
9. Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery timeframe communicated to customers.
Delivery times may vary depending on:
- Product availability
- Customer location
- Courier service
- Weather conditions
- Public holidays
- Unforeseen circumstances
- Other factors outside our reasonable control
Estimated delivery dates are not guaranteed unless specifically stated otherwise.
10. Inspection Upon Delivery
Customers are encouraged to inspect their package and product as soon as possible after delivery.
If you receive a damaged, incorrect, or incomplete product, please contact our customer support team promptly with the relevant order details and, where requested, photographs or other evidence of the issue.
11. Returns, Exchanges and Refunds
Returns, exchanges, replacements, and refunds are subject to our applicable Return & Refund Policy.
Products may be subject to specific manufacturer warranty conditions.
Certain products may not be eligible for return or exchange due to their nature, condition, usage, or other applicable restrictions.
Customers should review the applicable Return & Refund Policy before placing an order.
12. Manufacturer Warranty
Where a product is covered by a manufacturer’s warranty, warranty claims may be subject to the manufacturer’s terms and conditions.
We may assist customers with warranty-related matters where applicable, but the final determination of a manufacturer’s warranty claim may depend on the manufacturer or authorized service provider.
13. Intellectual Property
All content available on our website, including but not limited to:
- Logos
- Brand names
- Product information
- Text
- Graphics
- Images
- Website design
- Software
- Other materials
is owned by or licensed to [Company Name] or the respective rights holders.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit website content without prior written permission, except where permitted by applicable law.
14. Third-Party Services
Our website may use or link to third-party services such as payment gateways, courier companies, analytics services, hosting providers, or manufacturer websites.
We are not responsible for the content, availability, policies, or actions of third-party services.
Your use of third-party services may be subject to their own terms and conditions.
15. Limitation of Liability
To the extent permitted by applicable law, [Company Name] shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
We are not responsible for circumstances beyond our reasonable control, including delays or interruptions caused by:
- Internet or telecommunications failures
- Courier delays
- Natural disasters
- Government actions
- Power outages
- Cybersecurity incidents
- Technical failures
- Other events beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend the website for maintenance, upgrades, security reasons, or other operational purposes.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes will become effective when the updated version is published on this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of the Islamic Republic of Pakistan.
Any dispute arising in connection with these Terms & Conditions or the use of our website shall be subject to the jurisdiction of the competent courts in Pakistan, subject to applicable law.
19. Contact Us
For questions regarding these Terms & Conditions, please contact:
Shanu IT Works (Private) Limited
Website: https://shanuitworks.ae
Email: shamimaslam6877@gmail.com
Phone: +92 304 9645643
Address: Office no. 7 Sher e. Rabbbani street nawabanad Wah Cantt